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STATUTORY POLICY #05

Grievance Redressal

We are here to address your concerns. If you have any grievance, please reach out to our designated Grievance Officer for prompt resolution.

Grievance Redressal
Verified & Compliant
Official Guidance Document Surrogacy Act 2021
Verified Policy • 2026 Edition

Grievance Redressal Mechanism

We provide a transparent, time-bound grievance resolution procedure for all intended parents.

1. Grievance Officer Contact

Name: Legal & Grievance Department
Email: support@ojiivf.com
Response Window: Within 48 business hours.

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Statutory Policies

01 Medical Disclaimer
02 Editorial & Review Policy
03 Privacy Policy
04 Terms & Conditions
05 Grievance Redressal
06 Refund & Cancellation Policy
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